Employment Opportunities

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PARTY HOSTS

Job Duties:
  • Organizing and facilitating games and activities for parties
  • Works with the lifeguard to ensure all children are safe
  • Presents a professional appearance and attitude at all times and maintains a high standard of customer service
  • Acts as a Ripples “ambassador” to ensure parental satisfaction
  • Uses problem solving/creative thinking skills to identify and resolve problems
  • Reports accidents and incidents directly to Lifeguard on duty
  • Additional duties may be assigned
Requirements:
  • Must be at least 16 years old
  • Some college preferred
  • Two years previous customer service and/or administrative office experience preferred
  • Upbeat and fun personality
  • CPR/First Aid/AED certification preferred

SWIM INSTRUCTORS

Job Duties:
  • Provides swim instruction based on our curriculum.
  • Enforces safety rules and regulations to prevent accidents. Makes rescues and administers first aid when necessary.
  • Evaluates students’ progress. Completes required paperwork in a timely manner.
  • Interacts with parents/guardians on the activities and development of students’ swim skills.
  • Acts as a Ripples “ambassador” to ensure parental satisfaction.
  • Uses problem solving/creative thinking skills to identify and resolve challenges that students encounter.
  • Inspects pool areas before and after each class for possible maintenance, cleanliness or damage issues. Reports issues to management as appropriate.
  • Maintains and ensures proper storage of all pool equipment. Places and removes lane lines.
  • Reports accidents and incidents to management. Completes required documentation and paperwork.
  • Presents professional appearance and attitude at all times and maintains a high standard of customer service.
  • Performs light cleaning duties such as window washing, deck mopping, trash removal etc.
  • Occasionally required to attend in-service training outside of regular working hours.
  • Additional duties may be assigned.
  • Participates in training/in-service as required.
Requirements:
  • Must be at least 16 years old
  • High school diploma or GED preferred
  • Two or more years as a swimming instructor preferred
  • Experience as a certified lifeguard, youth sports instructor/coach, camp     counselor, and/or child care provider preferred
  • CPR/First Aid/AED certification required certification required
  • Lifeguard certification highly recommended

RECEPTIONISTS

Job Duties:
  • Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
  • Processes student registrations using effective sales/customer service techniques.
  • Schedules and manages pool parties. Supervises party staff.
  • Resolves customer concerns/complaints using a professional approach.
  • Assists clients with purchases of merchandise and vending.
  • Greets parents and students as they report to the front desk. Maintains cleanliness of the front desk area, changing areas, restrooms, and observation area.
  • Presents professional appearance and attitude at all times and maintains a high standard of customer service.
  • Checks voicemail and email correspondence and responds in a timely manner.
  • Updates informational displays with accurate and timely promotions and literature.
  • Provides occasional administrative support for management personnel.
  • Makes collection calls to resolve open account problems.
  • Additional duties may be assigned.
  • Participates in training/in-service as required.
Requirements:
  • Must be at least 16 years old
  • Some college preferred
  • Two years previous customer service and/or administrative office experience preferred
  • Intermediate level computer skills required using Word, Excel and other software systems.
  • CPR/First Aid/AED certification preferred

LIFEGUARDS

Job Duties:
  • Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of an accident or emergency.
  • Communicate the rules of the facility to patrons fairly and consistently.
  • Provides emergency care and treatment as required until the arrival of emergency medical services.
  • Ensures that medical services (EMS or other) are contacted by most appropriate means when necessary to respond to an emergency.
  • Presents professional appearance and attitude at all times and maintains a high standard of customer service.
  • Completes accident/incident reports as necessary.
  • Maintains and clean and safe facility as directed/assigned.
  • Assists with closing and securing the facility.
  • Additional duties may be assigned.
  • Participates in training/in-service as required.
Requirements:
  • Must be at least 16 years old
  • Lifeguard, CPR/AED and First Aid certifications required and must be maintained current.
  • Prefer six months experience or more as a lifeguard at an aquatic facility or camp.
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or child care provider required.

DECKHANDS

Job Duties:
  • Organize all children prior to their swim lesson starting.
  • Coordinate with and support Swim Instructors so they can focus on teaching their swim lessons.
  • Keep the pool deck organized and free of clutter.
  • Ensure a safe pool room environment.
  • Keep watch over all children in pool and on pool deck.
  • Reports accidents and incidents directly to Manager on duty.
  • Additional duties may be assigned.
Requirements:
  • Must be at least 16 years old
  • Some college preferred
  • Two years previous customer service and/or administrative office experience preferred
  • Upbeat and fun personality
  • CPR/First Aid/AED certification preferred